How much does this service cost?
Mobile banking is a free service offered to our online banking members. However, there may be charges associated with text messaging and data usage on your phone. Check with your wireless phone carrier for more information.
Is it secure?
Yes, mobile banking utilizes state of the art encryption technology and times out when your phone is not in use. Only the phones that you personally enroll in the service can access your accounts. In addition, no account data is ever stored on your phone.
How do I do Mobile Deposit?
- Once logged in to mobile banking, select “Mobile Deposit"
- Checks submitted through Mobile Deposit are required to be endorsed as follows: "For Mobile Deposit to AFCU"
- Select the account into which you would like to deposit
- Enter the check amount
- Follow the prompts to take a picture of the front and back of your check
- Verify that everything on the screen is correct and hit "Deposit Check"
- You should receive a confirmation message and the transaction should appear in your account history within 15 minutes
- Please retain your successfully deposited checks for 10 days and then securely destroy them
- The maximum daily mobile deposit is $5,525
What is mobile banking?
Mobile banking gives you access to your accounts from a downloadable mobile banking application. It allows you to view account balances, search recent account activity, transfer funds and find the nearest ATM or branch locations.
How do I install the downloadable application?
Depending on how you have connected to the Atlantic Federal Credit Union website and the type of phone you have, there are different ways to download the mobile banking application. Below are the most common methods:
- Apple iPhone: You may search for the Atlantic Federal Credit Union Mobile app in the iTunes Store and download the app directly using that service at no charge.
- Android: You may search for the Atlantic Federal Credit Union Mobile app in the Google Play Store and download the app directly using that service at no charge.
- After launching the application for the first time, you may be asked to reenter your credentials along with an activation code to access the mobile platform.
What if my device is lost or stolen?
If your phone is lost or stolen, contact your mobile service provider immediately to stop all wireless service. In addition, contact us to block access to Mobile Banking until you are able to update your username and/or password.